All items are processed and shipped within 2 business days from the date the order was placed. You will receive an email with your order information. If you do not receive an order confirmation email within 3 business days, please check your spam mail or contact us at info@watchaces.com. All items are delivered via UPS, USPS or DHL. Shipping times vary based on destination. 

Pro-tip: double-check your shipping address to avoid delays during delivery!

Lost or Damaged Items: In the unlikely event that your order is lost or arrives damaged, please contact our customer support team at customer - info@watchaces.com. within 48 hours of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.

Change of Address: If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee address changes once an order has been shipped.

Returns and Refunds: For information regarding returns and refunds, please refer to our Returns and Refunds Policy.