Shipping Policy

At Watch Aces, we strive to provide prompt, reliable, and transparent shipping services. Below are the details of our shipping policy:

Order Processing

• Orders placed before 2:00 PM (local time) will be shipped on the same day.
• Orders placed after 2:00 PM will be shipped the next business day.
• You will receive an order confirmation email containing your order details once your order has been processed.

Order Confirmation

• If you do not receive an order confirmation email within 3 business days, please:
  • Check your spam or junk mail folder.
  • Contact our support team at info@watchaces.comfor assistance.

Shipping Carriers

• We deliver all orders via trusted carriers, including UPS, USPS, and DHL.

Shipping Times

• Delivery times vary depending on the destination. Once your order has been shipped, you will receive a tracking number to monitor its progress.

Shipping Fees

• Domestic Shipping: Flat-rate and free shipping options are offered for all orders.
• Expedited Shipping: Payments for expedited shipping are non-refundable, even if there are unforeseen delays caused by the carrier.

Returns and Exchanges

• If you are not satisfied with your purchase, we accept returns within 60 days of delivery, provided the item is unused, in its original packaging.
• Return Process:
  • Please fill out the return form to initiate a return process. You may ship your package yourself or request a return label (10$) which will be deducted from your refund. Contact us at info@watchaces.com if you have questions.
  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
• Refunds: Once the return is received and inspected, refunds will be processed to the original payment method within 2 business days.

Cut-Off Time

• Orders received before 2:00 PM (local time)will be shipped on the same day.
• Orders received after 2:00 PM will be shipped the next business day.

Shipping Options

Additional Notes

• Business days refer to Monday through Friday, excluding holidays.
• Watch Aces is not responsible for delays caused by the shipping carrier or unforeseen circumstances (e.g., weather disruptions).

For any questions or concerns regarding your order, please contact us at info@watchaces.com.